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Knowledge Base

How to Reset HILOOK Intercom Password

Step 1: Click the “Settings” icon.

Step 2: Click the “Advanced Settings” icon.

Step 3: Click “Configuration”.

Step 4: Click “Forgot Password”.

Step 5: Select “Change by Email” or “Change by Security Question”. If you select “Change by Email”, there will be an email sent to your email address, and it will send a verification code. This time, we will give an example through "Change by Security Question".
Step 6: Click “Change by Security Question”.

Step 7: Answer all questions.
Step 8: Click “OK”.

Step 9: Enter the new device password.
Step 10: Click “OK”.

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